Ceredigion County Council is working with the tourism sector to ensure they are aware of their social responsibility, that local communities are respected and visitors become part of the community whilst visiting Ceredigion.

Wales moves to alert level zero at 6am on 07 August 2021

At alert level zero, many of the legal requirements in tourism & hospitality settings have been removed. Carrying out a coronavirus risk assessment will continue to be a legal requirement for businesses, employers and event organisers, and they must take reasonable measures to minimise the risk of exposure to coronavirus.   

Full details are available in the Universal Guidance alert level 0: guidance for employers, businesses and organisations

Below is a summary of what this means for Tourism & Hospitality at alert level zero:  

  • All businesses and premises will be able to reopen, including nightclubs.
  • No legal limits on the number of people who can meet, including in private homes, public places or at events.
  • No legal requirement for 2m social distancing, table service or controlled entry and instead these are now some of the reasonable measures that a business should consider.
  • Collecting details for Test, Trace, Protect in all businesses will also no longer be required by law and is instead a reasonable measure that should be considered as part of the risk assessment.
  • A summary of other reasonable measures that businesses should consider as part of the risk assessment:
    • Maximise ventilation;
    • Where possible, take measures to ensure customers and staff can safely distance themselves from others and avoid crowding e.g. advanced booking, one way systems, limiting the number in confined areas (lifts, toilets, kitchens, break rooms etc.);
    • Minimise touch points e.g. use apps;
    • Maintain thorough cleaning and hygiene practices e.g. provide hand sanitisers;
    • Clear signage throughout your premises.
  • Face coverings must be worn in all public indoor places, with the exception of pubs, restaurants and cafes and education settings.
    • If the primary purpose of your business is to serve food & drink (e.g. a restaurant, café or pub), the wearing of a face covering isn’t mandated at that premises, but should be considered in ‘pinch point’ areas, when queuing, in lifts and corridors etc. as part of a risk assessment.
    • If your business is multi-purpose, with food & drink one of the many reasons for a visit (e.g. a hotel with a restaurant, an indoor attraction with a café, an events or conference centre with a restaurant, a cinema or theatre with a bar), face coverings must still be worn by staff and customers in all areas of the business apart from the specific areas where food & drink are consumed.

Visitors asked to pack a COVID test, if holidaying in Wales

Visitors are being urged to pack lateral flow tests in their suitcases if they are holidaying in Wales.

Lateral flow testing kits are available from local collection points. More information is available on the NHS Track and Trace website. 

Social responsibility

We strongly believe that the tourism industry in Ceredigion will accept their social responsibility to protect our communities and visitors. We are asking all businesses that form part of the industry to take all steps to safeguard staff, visitors and local residents, using the guidelines published by industry groups and Visit Wales.

Here is a leaflet with advice for visitors.

Contact Tracing

Contact tracing is a tried and tested method of controlling the spread of infectious diseases. The aim is to protect your health and support the ongoing work to control the spread of coronavirus. This is not about enforcement or surveillance and is in the interests of protecting people’s health. Contact tracing is an important part of the Test, Trace, Protect strategy which will help us live and work alongside the virus while research continues to find more effective treatments and a vaccine. The strategy is being delivered through the NHS Wales Test, Trace, Protect service.

Welsh Government guidelines: Keeping records of staff, customers, and visitors: test, trace, protect

Here is a poster by Welsh Government for hospitality businesses offering advice on:

How to keep records of staff, customers and visitors.

Good to Go

Visit Wales has worked with the other national tourism organisations on a UK-wide industry standard and consumer mark to provide reassurance as the sector works towards reopening. The ‘Good To Go’ industry standard and supporting mark means businesses can demonstrate that they are adhering to the respective Government and public health guidance, have carried out a COVID-19 risk assessment and checked that they have the required processes in place. The scheme is free to join and open to all businesses.

To obtain the mark, a business must complete a self-assessment through an online platform including a check-list confirming they have put the necessary processes in place, before receiving certification and the ‘Good to Go’ mark to display in the premises and online.

You can find more details on the Good to Go website.

“Addo. My promise to Wales”

As Wales’ tourism industry starts to re-open, our key communication message is ‘Visit Wales. Safely.’ This is a simple phrase that can be adapted for your business or local area, to encourage people to be responsible during their visit. We’ll be continuing with this messaging throughout the season.

The focus of our messaging is a pledge that we’re encouraging everyone travelling around Wales to get behind, to do the little things that make a big difference. To make a promise together, to ‘Addo’ as we prepare to start exploring again, to care for each other, our land and for our communities. The pledge can be signed virtually on  Twitter.

Get involved

We’re working on a handy toolkit to make it even easier for you to get involved, which will be ready and shared imminently. In the meantime download our pledge on a page and our poster, and explore our new content online. Share your pledges with us on social using #addo #VisitWalesSafely. Thanks for your continued support.

Links

Useful COVID-19 Information

As each premises is different, businesses should read all guidance. This continues to be updated so please check back regularly for the latest information.

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By working together we can welcome visitors back to Ceredigion safely and confidently.