If you choose to employ PAs using your Direct Payment there are a few things to consider. There are legal requirements and general good practice to adhere to, such as:

  • Record keeping
  • Using payroll and paying pensions where applicable
  • Providing holiday pay and keeping a record of this
  • Ensuring employers and public liability insurance is in place
  • Safe recruitment practice e.g. right to work checks and DBS checks
  • Health and safety
  • Access to training
  • Providing contracts of employment

However, the Direct Payment Support Officers can provide you with the necessary support and information in relation to all of the above. You’re not alone taking on this new role, we are here to support and guide you through becoming an employer.

There is further information surrounding the employer role along with case studies on the Social Care Wales hub.

You can also speak to the Direct Payment team to find out more Contact us via CLIC on 01545 570881.


There are mandatory eLearning modules that PA’s must complete. You will also need to consider what additional training your PA may require to support them in their role. 

Please see our eLearning (enter link to PA Portal eLearning) page for more information.