Contact Us

My Account

The best way to contact us is by registering or signing in to your My Account.

My Account allows you to raise enquiries and monitor progress and also provides many other features that help you interact with us.

Office Hours Telephone

Monday - Thursday, 8:45 - 17:00
Friday, 8:45 - 16:30

01545 570881
clic@ceredigion.gov.uk

Out of Hours (Emergency Contacts)

In an emergency, please telephone:

North: 01970 625277
South: 01239 851604

Important: These contact numbers are for reporting Highways and Environmental emergencies outside normal office hours.

Normal office hours are: Monday - Thursday, 8:45 - 17:00, Fridays, 8:45 - 16:30.

Social Services emergencies: 0300 4563554

For Safeguarding or social care concerns please telephone 01545 574000 or email contactsocservs@ceredigion.gov.uk

Important: These contact numbers are for reporting Social Services issues outside normal office hours.

Normal office hours are: Monday - Thursday, 8:45 - 17:00, Fridays, 8:45 - 16:30.

Problem Reporting Enquiries Online Payments Clic - Customer Service Centres Customer Charter Complaints

By Post:

Neuadd Cyngor Ceredigion Penmorfa
Aberaeron
Ceredigion
SA46 0PA

By Telephone:

01545 570881