clicCLIC includes the Corporate Customer Services Contact Centre, Local Offices, Post Team and handles initial enquires for a range of services across the Council.

Please note payments can be taken up to half an hour before closing.

 Web  Online Form
 Telephone

Council Tax / Housing Benefit Enquiries – 01970 633253
Social Housing / Homelessness – 01545 574123
Other Enquiries – 01545 570881

Opening Hours for the Contact Centre:-
Monday to Thursday
08:45 - 17:00
Friday
08:45 - 16:30

Clic - Customer Service Centres are closed on Saturday, Sunday, public and bank holidays.

Emergency numbers for out of hours:-

Highways emergencies:

  • North Ceredigion 01970 625277
  • South Ceredigion 01239 851604

Social Services

  • 0300 4563554
 Face to Face

Aberystwyth
Council Offices
Canolfan Rheidol
Rhodfa Padarn
Llanbadarn Fawr
Aberystwyth
SY23 3UE

Monday to Thursday 09:00 - 17:00
Friday 09:00 - 16:30


Lampeter
Council Offices / Library
Council Offices
Market Street
Lampeter
SA48 7DS

Monday 09:00 - 13:00 & 14:00 - 17:00
Tuesday 09:00 - 13:00 & 14:00 - 18:00
Wednesday 09:00 - 13:00 & 14:00 - 16:30
Thursday 09:00 - 13:00 & 14:00 - 17:00
Friday 09:00 - 13:00 & 14:00 - 16:30

Lampeter stock recycling bags for Carmarthenshire


Aberaeron
Council Offices / Library
County Hall
Market Street
Aberaeron
SA46 OAT

Monday 09:00 - 13:00 & 13:45 - 18:00
Tuesday to Thursday 09:00 - 13:00 & 13:45 - 17:00
Friday 09:00 - 13:00 & 13:45 - 16:30

Please note that from 16:30 to 18:00 the service may be limited


Cardigan
Council Offices / Library
Council Offices
Morgan Street
Cardigan
SA43 1DG

Monday to Thursday 09:00 - 13:00 & 13:45 - 17:00
Friday 09:00 - 13:00 & 13:45 - 16:30

Cardigan stock recycling bags for Pembrokeshire


Please note payments can be taken up to half an hour before closing.
Customer Service Centres - Local Offices are closed on Saturday, Sunday, public and bank holidays.

 Email clic@ceredigion.gov.uk
 Post Canolfan Rheidol
Rhodfa Padarn
Llanbadarn Fawr
Aberystwyth
SY23 3UE

Services provided by our Customer Service Centres - Local Offices:

  • General enquiries
  • Taking payments for council services
  • Recycling bags
  • Garden waste bags
  • Kitchen Caddy compostable bags
  • Battery recycling
  • WEEE (Waste Electrical and Electronic Equipment) Recycling bins
  • Public Access Computers are available in all Libraries across the County and in our Aberystwyth Council Office