CLIC includes the Corporate Customer Services Contact Centre, Local Offices, Post Team and handles initial enquires for a range of services across the Council.

 Web

  Online Form

 Telephone

01545 570881

clic@ceredigion.gov.uk

Council Tax / Housing Benefit Enquiries – 01970 633253
Social Housing / Homelessness – 01545 574123

Opening Hours for the Contact Centre:-
Monday to Thursday
08:45 - 17:00
Friday
08:45 - 16:30

Clic - Customer Service Centres are closed on Saturday, Sunday, public and bank holidays.

Emergency numbers for out of hours:-

Highways and Environmental Services emergencies:

  • North Ceredigion 01970 625277
  • South Ceredigion 01239 851604

Social Services emergencies:

  • 0300 4563554

 Email

clic@ceredigion.gov.uk

 Post

Canolfan Rheidol
Rhodfa Padarn
Llanbadarn Fawr
Aberystwyth
SY23 3UE

Opening hours for face-to-face customer services are as follows:

  • Monday: 09:00-13:00 / 14:00-16:30
  • Tuesday: 09:00-13:00 / 14:00-16:30
  • Wednesday: 09:00-13:00 / 14:00-16:30
  • Thursday: 09:00-13:00 / 14:00-16:30
  • Friday: 09:00-13:00 / 14:00-16:00

 Face to Face

Aberystwyth
Canolfan Alun R Edwards
Queens Square
Aberystwyth
SY23 2EB

Lampeter
Council Offices
Council Offices
Market Street
Lampeter
SA48 7DS

Aberaeron
Council Offices
County Hall
Market Street
Aberaeron
SA46 OAT

Cardigan
Council Offices
Council Offices
Morgan Street
Cardigan
SA43 1DG

Customer Service Centres - Local Offices are closed on Saturday, Sunday, public and bank holidays.

Services provided by our Customer Service Centres - Local Offices:

  • General enquiries
  • Taking payments for council services
  • Recycling bags
  • Garden waste bags
  • Kitchen Caddy compostable bags
  • Battery recycling
  • WEEE (Waste Electrical and Electronic Equipment) Recycling bins
  • Public Access Computers are available in all Libraries across the County