We would like to ask you what you think about how well we run council services for the people of Ceredigion.
We keep our performance under continuous review. Every year we feedback the results on how we have performed and include an action plan detailing how we will improve. Our first Self-Assessment Report was recently published detailing our 2021/2022 performance across all council services.
The table below summarises our Council services:
|Education||Highways & Highways Maintenance||Social Services||Welsh Language Standards|
|Culture||Waste Management||Safeguarding||Electoral Services|
|Planning Services||Grounds Maintenance||Substance Misuse||Procurements and Payments|
|Growth and Enterprise||Parking Services||Mental Capacities||Benefits Support, Grants and Assessment|
|Tourism||Harbours||Extended Support||Wellbeing Centres|
|Conservation||Winter Maintenance||Targeted Care and Support||Pupil Referral Unit|
|Countryside Access||Emergency Response||Direct Payments Support Service||Vocational Learning and Skills|
|Food Centre Wales||Flood and Coastal Erosion||Fostering Services||Community Youth Work|
|Supporting Businesses through Grants||Public / Learner Transport||Residential and Day Care Services||Parenting and Family Support|
|Complaints Handling||Customer Services||Housing||Carers and Community Support|
|Public Protection||Modern Records and Archives||Planned Care||Employment and Training|
|Partnerships and Civil Contingencies||Civil Registration||Legal Services||Physical Activity and Play|
|Refugee Resettlement||Libraries||Coroners Service||Human Resources and Staff Development|
Our “Corporate Well-being Objectives” are our priority areas for improving the social, economic, environmental and cultural well-being of Ceredigion. It is into these areas that we will invest our resources. They were identified through extensive analysis of evidence including public consultation.
We carry out continuous monitoring across a range of performance measures which support the delivery of our Corporate Well-being Objectives. We publish results throughout the financial year which are reviewed quarterly by our Performance Board. The most recent results, Performance Measure Results 2022/2023 document, gives you a snapshot of our performance across the council services during 2022/2023. Our new measures that we plan to start monitoring during 2023/2024 can be found in our Performance Measures for 2023/2024 document. It would be good if you read them before undertaking the survey.
This is our first annual survey to get your opinion about how well we are doing overall. Your views are important to us. Please spare a few minutes to give us your views. Your response will be anonymous.
This survey has now closed.
If you require a paper copy to be posted to you or require it in an alternative format, please contact firstname.lastname@example.org or 01545 570881.