For the latest information of help available to you during the current situation please visit our COVID-19 Benefits Advice page.
Our Benefits Calculator will instantly estimate your Housing Benefit and Council Tax Reduction entitlement based on your circumstances. It will only take a few minutes to complete and will inform you whether you are likely to qualify before you complete our Application Form.
Self Service - Connect
Connect enables residents to access their Council Tax, Non Domestic (Business) Rates or Housing Benefit/Council Tax Reduction accounts on-line through Ceredigion County Council's website.
Registered users can access their personal account or claim details. Also, landlords who receive Housing Benefit payments directly can access details of these payments.
Electronic Billing (e-Billing)
We have introduced E-Billing – a more efficient and convenient method for you to receive your bills which also cuts down on our printing and postage costs.
Please note that only account holders whose email addresses we have can receive their bills via email. In the case of joint account holders each person must provide their separate email addresses otherwise a paper bill will be issued.
Find other local services which may be of help to you:
You can contact us in the following ways:
Our Online Contact Form
You can also visit us at one of our Customer Service Centres - Local Offices