Update 30/09/2022 – 5pm
The Cost of Living Support Main Scheme has now closed.
Cost of Living Support – The Discretionary Scheme
The Welsh Government has provided additional funding to each local authority to enable them to provide support under a discretionary scheme, to help households considered to be in need of assistance with their living costs.
Full details of Ceredigion County Council’s discretionary scheme will be published here in the coming weeks.
Cost-of-Living Support Payment
The Welsh Government announced a £150 cost-of-living support payment will be provided to:
- all households who live in properties in council tax bands A-D; and
- all households who are recipients of the Council Tax Reduction Scheme - who live in properties in council tax bands (A-I)
Scheme details are available on the Cost of Living Support Scheme: guide for local authorities page on the Welsh Government website.
A Discretionary Scheme will also be established to help support other households who may be struggling but do not fit in the above criteria.
Be mindful of emails or texts from suspicious sources offering information on the scheme. It's often a scammer trying to steal your information
Online Council Tax Forms
Please use our online forms to alert us of changes or to request services.
Self Service - Connect
Connect enables residents to access their Council Tax, Non Domestic (Business) Rates or Housing Benefit/Council Tax Reduction accounts on-line through Ceredigion County Council's website.
Registered users can access their personal account or claim details. Also, landlords who receive Housing Benefit payments directly can access details of these payments.
Electronic Billing (e-Billing)
We have introduced E-Billing – a more efficient and convenient method for you to receive your bills which also cuts down on our printing and postage costs.
Please note that only account holders whose email addresses we have can receive their bills via email. In the case of joint account holders each person must provide their separate email addresses otherwise a paper bill will be issued.
You can contact us in the following ways:
Our Online Contact Form
Local Taxation Section