Business Transformation Consultation on the Library Service, Council Tax and Grants payable to external organisations, December 2015 – January 2016

The Council held a consultation exercise during December 2015 and January 2016. The consultation document highlighted that the Council is engaged in a business transformation programme that is working across all services. Initially the focus will be on the way the Council interacts with customers; the way money is spent on goods and services; looking at income, how costs are covered within services, and whether services can be delivered more efficiently. Much of the work will look at whether the Council can embrace technology more and allow customers to access information and services for themselves.

The consultation focused on the library service, the level of Council Tax for the 2016-17 financial year and the amount of grants paid to external organisations. A report on the responses received to the consultation was presented to Cabinet on the 23rd of February 2016. The report asked for Cabinet to note the responses received through the Business Transformation Consultation in reaching its decisions on the library service review; and for Council in setting the level of Council Tax and budget for 2016-17.

Additionally, the library service review was considered by Corporate Resources on the 22nd January, 8th February 2016 and 7th July 2016. The Council budget for 2016-17 was considered by Overview and Scrutiny Coordinating Committee on 20th January 2016. All other Overview and Scrutiny Committees, namely Healthier Communities, Learning Communities, Thriving Communities and Corporate Resources considered the budget on the 28th of January 2016.

A copy of the report of the responses received to ‘Business Transformation Consultation’ is now available to read here:

Business Transformation Consultation Document