The Civil Parking Enforcement team will consist of 1 Supervisor and 6 Full Time Equivalent Civil Enforcement Officers (CEOs) responsible for enforcement across the whole County.

The team has been arranged to be flexible and mobile and will be operational 7 days a week, including evenings and Bank Holidays.

All CEOs have been trained to the standards set out in Welsh Assembly Government guidance, including completing a City & Guilds qualification in Civil Parking Enforcement and a range of generic training (such as Personal Safety and First Aid).

All CEOs will carry identification, wear recognisable uniform, and be issued with the appropriate equipment to carry out their duties, in accordance with statutory guidelines.

The main aims of the Civil Enforcement Officers (CEOs) are to maintain the free flow of traffic and encourage compliance with parking restrictions. Compliance with parking restrictions plays an active role in maintaining road safety for drivers as well as pedestrians.

The CEOs will issue Penalty Charge Notices (PCNs) to vehicles parked in contravention of parking restrictions on and off street. These contraventions can include but are not limited to; parking on yellow lines, overstaying time limits on parking bays, parking on pedestrian crossing zigzag markings, parking across drop kerbs and parking more than 50cm from the edge of the kerb. Once a PCN has been issued a CEO cannot cancel a ticket.

The Council does not intend to clamp or remove vehicles (although the legal powers are in place) as these are considered unnecessary measures to control contraventions at this time. The Council reserves the right to introduce these measures in the future should persistent offending become an issue.

A Penalty Charge Notice (PCN) will be issued to a motorist, or by placement on the windscreen of the vehicle, for failure to comply with parking regulations either on-street or off-street in a Council managed car park. The PCN will contain details of the vehicle, the nature of the offence and the process for payment and challenge/appeal.

CEOs will follow the procedure for issuing PCNs as set out in Welsh Government statutory guidance to local authorities, and the Welsh Penalty Processing Partnership's Civil Parking Enforcement Procedures, which can be found here.