As the Welsh Government further relaxes its coronavirus restrictions, it’s even more important that we all work together to reduce the risk of infection as the tourism industry gradually and safely reopens.

Ceredigion County Council is working with the tourism sector to ensure they are aware of their social responsibility, that local communities are respected and visitors become part of the community whilst visiting Ceredigion.

The latest information regarding reopening the tourism and hospitality sector is available on the Welsh Government website.

Social responsibility

We strongly believe that the tourism industry in Ceredigion will accept their social responsibility to protect our communities and visitors. We are asking all businesses that form part of the industry to take all steps to safeguard staff, visitors and local residents, using the guidelines published by industry groups and Visit Wales.

We are also urging visitors to spend time in one location and to avoid moving from one location to another. Where possible, we ask that visitors book to stay 48 hours in advance and to stay for a minimum of 3 nights. This approach will reduce travel and will assist with contact tracing. This is voluntary unless Welsh Government requirements change, so we would appreciate your co-operation to welcome visitors back safely.

Here is a leaflet with advice for visitors.

Contact Tracing

If you become aware that one of your guests is displaying coronavirus symptoms, please inform the Council to assist us in tracing their contacts.

Please provide details on this form.

Contact tracing is a tried and tested method of controlling the spread of infectious diseases. The aim is to protect your health and support the ongoing work to control the spread of coronavirus. This is not about enforcement or surveillance and is in the interests of protecting people’s health. Contact tracing is an important part of the Test, Trace, Protect strategy which will help us live and work alongside the virus while research continues to find more effective treatments and a vaccine. The strategy is being delivered through the NHS Wales Test, Trace, Protect service.

Welsh Government guidelines: Keeping records of staff, customers, and visitors: test, trace, protect

Good to Go

Visit Wales has worked with the other national tourism organisations on a UK-wide industry standard and consumer mark to provide reassurance as the sector works towards reopening. The ‘Good To Go’ industry standard and supporting mark means businesses can demonstrate that they are adhering to the respective Government and public health guidance, have carried out a COVID-19 risk assessment and checked that they have the required processes in place. The scheme is free to join and open to all businesses.

To obtain the mark, a business must complete a self-assessment through an online platform including a check-list confirming they have put the necessary processes in place, before receiving certification and the ‘Good to Go’ mark to display in the premises and online.

You can find more details on the Good to Go website.

Eat Out to Help Out Scheme

Register your establishment for the Eat Out to Help Out Scheme.

Businesses can use the Eat Out to Help Out Scheme to offer a discount to diners and encourage them to eat at your restaurant. Details about the scheme and eligibility can be found on the Business Wales website.

“Addo. My promise to Wales”

As Wales’ tourism industry starts to re-open, our key communication message is ‘Visit Wales. Safely.’ This is a simple phrase that can be adapted for your business or local area, to encourage people to be responsible during their visit. We’ll be continuing with this messaging throughout the season.

The focus of our messaging is a pledge that we’re encouraging everyone travelling around Wales to get behind, to do the little things that make a big difference. To make a promise together, to ‘Addo’ as we prepare to start exploring again, to care for each other, our land and for our communities. The pledge can be signed virtually here.

Get involved

We’re working on a handy toolkit to make it even easier for you to get involved, which will be ready and shared imminently. In the meantime download our pledge on a page and our poster, and explore our new content online. Share your pledges with us on social using #addo #VisitWalesSafely. Diolch for your continued support.

Reopening hospitality businesses

Advice on reopening hospitality businesses, such as pubs, bars, cafes and restaurants, is provided here by the UKH.

Guidance on reopening hospitality businesses.


By working together we can welcome visitors back to Ceredigion safely and confidently.