Here is where you’ll find information about what you should do if you have symptoms of the coronavirus and how to book a test, information about extended households and how the contract tracing system works.

The main symptoms of coronavirus are:

  • a high temperature: this means you feel hot to touch on your chest or back (you do not need to measure your temperature)

  • a new, continuous cough: this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

  • a loss or change to your sense of smell or taste: this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

Stay local and stay safe.

If you need to cough or sneeze:

  • Catch it with a tissue
  • Bin it
  • Kill it by washing your hands with soap and water or hand sanitiser

You should wash hands with soap & water for 20 seconds or use hand sanitiser:

  • After breaks & sports activities
  • Before cooking & eating
  • On arrival at any childcare or educational setting
  • After using the toilet
  • Before leaving home
  • Stay at home. You should not leave home unless it’s to go for a test.
  • Arrange to have a test to see if you have coronavirus. You can book a test here or call 111.
  • Do not go to a GP surgery, pharmacy or hospital. You do not need to contact 111 to tell them you’re staying at home.
  • Plan ahead and ask others for help to ensure that you can successfully stay at home and consider what can be done for vulnerable people in the household.
  • Ask your employer, friends and family to help you to get the things you need to stay at home.
  • Wash your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser.
  • If you feel you cannot cope with your symptoms at home or your condition gets worse, or your symptoms do not get better after seven days, use the 111 online coronavirus service. If you do not have internet access, call 111. In a medical emergency dial 999.

If you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 10 days from when your symptoms started.

After 10 days, if you do not have a high temperature, you do not need to continue to self-isolate. If you still have a high temperature, keep self-isolating until your temperature returns to normal. You do not need to continue to self-isolate if you just have a cough or loss of smell or taste after 10 days, as these symptoms can last for several weeks after the infection has gone.

If you live with others and you are the first in the household to have symptoms of coronavirus (COVID-19), then you must stay at home for at least 10 days, but all other household members who remain well must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill.

For anyone else in the household who starts displaying symptoms, they need to stay at home for at least 10 days from when the symptoms appeared, regardless of what day they are on in the original 14 day isolation period.

Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community.

To book a test, visit the Apply for a coronavirus test page on the Welsh Government website or phone 119.

People with hearing or speech difficulties can call 18001 119.

The test is only effective for those who are experiencing coronavirus symptoms and needs to be taken in the first 5 days of having symptoms. It only checks if you have coronavirus right now and not if you have already had the virus.

Most people get better with enough rest, water to drink and medicine for pain.

Information about testing, including to book a test, is available on the Welsh Government Apply for a coronavirus (COVID-19) test page.

More advice available on the Welsh Government Self-isolation: stay at home guidance for households with possible coronavirus page.

Since 6 July, two households have been able to join together to form an “extended household”. From 22 August, up to four households will be allowed to join together in an extended household. In effect the people in all the households become part of a single household and enjoy the same legal freedoms a household has – they are able to meet indoors and have physical contact. They can also stay in each other’s homes.

This extended household concept was designed particularly to allow people to care for their loved ones where they have previously been separated or have had limited time together.

More information on extended households is available on the Welsh Government website.

If you receive a positive test result, the Council’s Contact Tracing Team will get in touch with you.

Contact tracing is a tried and tested method of controlling the spread of infectious diseases. The aim is to protect your health and support the ongoing work to control the spread of coronavirus. This is not about enforcement or surveillance and is in the interests of protecting people’s health.

When contacted by the Contact Tracing Team, you will be asked about your recent contacts so that they can be contacted and notified to self-isolate (and take a test if they too are displaying symptoms), to help stop the spread of the virus. The purpose of contact tracing is to provide real time intelligence across the whole of Wales on the coverage of the disease, how quickly it is spreading, and where there are hotspots of infection.

As lockdown restrictions are gradually relaxed, we will all need to take steps to protect ourselves, our families and our communities if we are to successfully limit the spread of the disease. Contact tracing plays an important role in helping us resume day-to-day activities.

Further information is available on the Contact tracing: your questions page on the Welsh Government website.

This advice comes from Public Health Wales and Welsh Government.

COVID-19 Contact Tracing and Case Management