An assisted waste collection will be made available to residents in Ceredigion where:
- The applicant is incapacitated or disabled, either temporarily or permanently
- There is no one else residing in the property who could offer assistance
- No family member, neighbour or carer is available to help move the rubbish to the edge of the property
- The applicant can provide proof of incapacity or disability if requested to do so. This could be in the form of a letter from a medical or care professional
- Agreement can be reached on a collection point that does not compromise the health and safety of the waste collectors
An Assisted Collection means the refuse collectors take your waste containers from the specified point on your property for emptying and return. Refuse collectors will not be permitted to enter buildings (eg. garages, sheds) to move and return containers. All gates must be unlocked and any obstructions cleared on collection day.
Assisted Collections will not be provided purely on the basis of a long driveway, the distance to a property boundary, or absences from the property on collection days.
Customers in receipt of the service are required to immediately inform the Council when circumstances change. Customers who currently receive an Assisted Collection will continue to do so, but we will review their arrangements every two years to make sure they are still necessary.
If you believe you meet the above criteria, please complete the Assisted Waste Collection Request Form. The Assisted Waste Collections Request Forms is available in alternative formats on request by contacting us. On receipt of your application we will contact you to make arrangements for a member of staff to visit your property to undertake a risk and eligibility assessment. You will be contacted to confirm whether or not your application has been successful.