Please be aware that from 27/03/2017 all Blue Badge enquiries will be handled via Customer Services at Canolfan Rheidol, Aberystwyth rather than Social Services, Min-Aeron, Aberaeron.
What can I do if the applicant is unable to sign the form?
Where possible, signatures should be of the person who is applying for the badge. If the applicant is aged less than ten years, the parent/guardian should sign. If the applicant is unable to sign due to a disability, they should make their usual mark that they use on cheques and other legal documents.
My Blue Badge has been refused, can I appeal?
There is no formal route of appeal, and your application has been carefully assessed in line with Welsh GovernmentToolkit therefore we can only reconsider our decision if you are supplying new evidence on medical conditions that you did not originally include in your application form or your condition has deteriorated.
Alternatively, six months should elapse before another application is submitted.
What can be done if the applicant is unable to get into a photo booth to have their photograph taken?
We need two recent passport size photographs (signed by the applicant on the reverse side and taken within the last 4 weeks). Alternatively, you can send in two recent ordinary or digital camera photographs where your facial features are clearly visible. If they are appropriate, we will cut these down to the correct size. If you are still unable to provide these, please telephone us on 01545 900333.
My Badge has expired, can I still use it while I wait for my new badge to be issued?
No, it is illegal to use an out of date badge and you must return it immediately to the Contact Team.
Do I have to use the badge in the same vehicle?
The badge can be used in any vehicle providing that the badge holder is present. However, the badge should not be used if the badge holder is to remain in the car and a non-disabled person gets out, even if they are only getting out on behalf of the badge holder.
Other concessions for Badge holders
Badge holders are exempted from tolls at certain river crossings. Further details of these concessions may be obtained by contacting the Welsh Government.
With the introduction of the European style Blue Badge, holders are able to take advantage of disabled motorists parking privileges wherever they are in the European Union.
How to contact us
Tel: 01545 900333
Address: Customer Services, Canolfan Rheidol, Llanbadarn Fawr, Aberystwyth, Ceredigion, SY23 3UE
Or via our Neuadd Ceredigion Aberaeron, County Hall Aberaeron, Lampeter Library and Cardigan Library
Tel: 01545 572572
Address: County Hall, Market Street, Aberaeron, SA46 0AT
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